Answer:
Some common skills Customer Service Representatives need are explained below.
Explanation:
Firstly, O'NET stands for Occupational Information Network (O*NET). For better understanding, explanations would be done on Customer Service Representatives:
Customer Service Representatives handle customer's queries, complaints, by providing solutions to complaints. They also educate customers on the company products and service for customer who make inquiry on products. Customer service representative can function in handling calls, inbound or outbound calls, they can be present on one on one with the customer, they can also work online by handling queries, complaints and inquiry through chats medium.
For further explanations, general skills required by the Customer Service Representatives will be listed below:
1. Empathy: A good Customer Service Representative is required to show empathy skills in other to capture customer's feelings. A good empathy is a way that leads to problem solving.
2. Excellent communication skills: a very good communication skills is also needed.
3. Excellent knowledge on the company's products and services: A good Customer Service Representative should be able to educate customers excellently when they make inquiry on products and services.
4. problem solving skills
5. Call handling skills: for Customer Service Representatives who make calls to customers or receive customers calls, they should have a good call handling skills.
6. Time management skills: This skill is very important, as it has power of saving cost for the company. If a large number of customers are attended to at a short time.
7. Active listening skills: Every Customer Service Representative should be able to listen without customers repeating themselves all over again. Because, this wastes time and get the customer tired.
8. Computer skills.
9. Speech clarity skills
10. Establishing inter-personal relationships with customers.
A Narrative Essay on "A time when you experienced a historical event".
Answer:
I was born in peace in Vietnam, but every second in my life was exchanged by millions of sacrifices of our ancestors in the previous decades. Backward on 30th April ,1975, the event that marked the end of Vietnamese war is also the day that communist dictatorship came in power. Although I was taught that event at school, all I knew about that is just the surface of an iceberg. When I thoroughly read that event on the internet, I realized that only do I study all viewpoints, I have a bigger picture of an event.
I will tell you about an important day of our history that did not, do not and will never exist in our history books. The reason for that is because our books just tell you good things about the government, very little or almost nothing about the dark sides. However, I will tell you about both sides of Vietnamese-American war. It was the day when millions of people were happy is also the one that made millions sad. Perhaps you are asking yourself why we were sad on the independent day. It is because people who worked for the US, which means betrayed our country, have been undergoing dark days for years. Can you imagine that thousands of people took on boats despite storms and pirates to get out of their hometown? Yes, it was political immigration. What made they scare to escape at any cost? The fate of the rest is either in the concentration camp or in the forest working extremely hard as slaves until they die, furthermore, their children will struggle to access education and then develop their career because the government ticked a dark point due to their political background. Another reason why many people are nostalgic about the day before that event is because of communist dictatorship. Although the US invaded Vietnam for natural resources, they did many good things such as infrastructure investment or healthcare development. Moreover, right before the time that event occurred and gradually after that, the US government took all people working for them to their country, gave them education and job opportunities nearly as equally as their citizens. By contrast, to be honest, what the government has done for our country since that day is more destructive than constructive. You know, when the power is in hand of a few people, it is very easy for corruption to happen. Therefore, the government benefits for themselves more than for their people.
I grew up in a careless way ignoring that a majority of my people suffered like that. I think independence is necessary, but forgiveness is also important. We should put all hatred aside to together develop our country. The war against invaders ends, but I really do not want that the war among our people still lasts for long. The true peace is when we forgive, accept all differences and go ahead together. I tell this message from my country with the hope for the peace in all around the world.
A timeline may identify the cause or effect of an event. Please select the best answer from the choices provided T F
Answer:
true
Explanation:
Answer:
The answer is T:True!
Explanation:
How does the fourth paragraph help the author achieve his purpose?
For the Birds!
Dear Citizens of Triston,
As a concerned citizen of Triston and member of the North Carolina Conservation of Nature Council, I am asking for the community's help with a serious issue. First, I want to congratulate our town's mayor and city council for planning to build a new community theater. However, do they realize that building the theater on Asbury Woodlands will destroy the prime breeding ground for an endangered species?
The Bachman's warbler is a small bird about four inches in length. This green-backed bird has a bright yellow belly and face and is sometimes confused with the similarly colored hooded warbler.
Since 1897, the population of the Bachman's warbler has decreased from over 500,000 to fewer than 100 in North Carolina. The main reason is the destruction of the areas (like Asbury Woodlands) that it uses for its natural breeding grounds. Bachman's warblers prefer thickly wooded swamps and wet thickets in heavy, full-grown forests where they can build their nests and feed on insects.
This does not mean that we cannot build a community theater. A similar situation recently arose in Cape Pristo, North Carolina. Nobel Hotels canceled its plans to build a high-rise structure when it became known that the roseate tern, another endangered bird, was living in the suggested location. Nobel Hotels put up a new building several miles down the beach from the original location, and the roseate tern kept its habitat.
Our community has forever prided itself on caring for our natural surroundings. The city council has promised that the proposed theater will be "highly tasteful" and that the structure will "complement the spirit of our town."
The city council's honorable concern for the endangered Bachman's warbler would smooth the feathers of many voters. With their help and the support of our townspeople, future generations will appreciate the beauty of this little bird.
Sincerely,
Redmond Harris
A.) The author offers additional information to the readers by comparing the community theater to the Nobel Hotels.
B.) The author restates his claim that the building plan would destroy the breeding ground for the Bachman's warbler.
C.) The author suggests that a better solution would be to build a Nobel Hotel as did Cape Pristo, North Carolina.
D.) The author uses an example to point out how an alternative could satisfy both sides of the argument.
The answer is D.) The author uses an example to point out how an alternative could satisfy both sides of the argument.
The fourth paragraph is used by the author to help himself to achieve his purpose by an example to point out how an alternative could satisfy both the sides of the government. Hence, option D holds true.
What is an author's purpose?The purpose of an author refers to a situation in which, he or she can make the readers or the audience understand what the author actually wants them to understand.
As aforementioned, the author has used an example of a situation that took place in Cape Pristo. The use of this example has helped him to prove his purpose of showing about the alternatives of saving the environment and the birds at the same time.
Hence, option D holds true regarding author's purpose.
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Hello!:) I'm having a bit of a writer's block can someone please give me a Idea of what to write about using this picture Ty
Answer: I would talk about the stillness of the morning...how it's calm quiet, and include excitement for chances to enjoy the day. :) This is just what I would write about with this photo, I hope this helps!
Explanation:
What is an autobiography?
A.
a story of a person’s life written by a close friend
B.
a story based on real events in the life of the author
C.
a story based on imaginary events and characters
D.
a story based on a blend of facts and imagination
Answer:
B. a story based on real events in the life of the author
Answer:
B. a story based on real events in the life of the author
Explanation:
plato
By repeating the phrase “are willing” three times, Roosevelt creates a tone of
Answer:
I believe that one of your answer choices has to do with him being firm; unresolved, and wants to get his point across.
Explanation:
Think of it as a parent talking to their child. We may repeat it 3 times - we mean it. We believe it and we want you to understand the firmness of our request.
Correct the one error.
You're dog keeps jumping into our pool!
Answer:
Your dog keeps jumping into our pool!
Explanation:
You're is the contraction of you are.
It is comminly confused with your.
Have a good day and stay safe!
The corrected form is your dog keeps jumping into our pool!
Where do we use your and you re?Your is the second person possessive adjective, used to describe something as belonging to you. "Your" is always followed by a noun or gerund. You're is the contraction of "you are" and is often followed by the present participle (the verb form ending in -ing).
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A real life example of chromosomes are ?
Answer:
A chromosome is a thread-like structure of DNA (nucleic acids and proteins) that carries genes. The "X" or "Y" gene that determines whether you will be a boy or a girl is an example of a chromosome.
(Hope this helps) Sky
Do you think it is important to have art-like music,
sculptures, poetry, painting and writing? Why or why not?
Answer:
I would say Yes, because all of those are ways for people to show themselves or express their thoughts, feelings, etc.
Explanation:
REALLY EASY!!! JUST CAN'T CHOOSE !!!! WILL GIVE BRAINLIEST!!!! AT LEAST TAKE A LOOK!!! ANSWER IF 100% SURE THO!!!
"The Legend of Sleepy Hollow" below, identifying any figures of speech.
THE SPEECH: The pedagogue's mouth watered as he looked upon this sumptuous promise of luxurious winter fare. In
his devouring mind's eye, he pictured to himself every roasting-pig running about with a pudding in his
belly, and an apple in his mouth; the pigeons were snugly put to bed in a comfortable pie, and tucked in
with a coverlet of crust; the geese were swimming in their own gravy; and the ducks pairing cosily in
dishes, like snug married couples, with a decent competency of onion sauce. In the porkers he saw
carved out the future sleek side of bacon, and juicy relishing ham; not a turkey but he beheld daintily
trussed up, with its gizzard under its wing, and, peradventure, a necklace of savory sausages; and even
bright chanticleer himself lay sprawling on his back, in a side dish, with uplifted claws, as if craving that
quarter which his chivalrous spirit disdained to ask while living
What do Irving's figures of speech suggest about Ichabod's imaginings?
A) Ichabod imagines that the farm animals would be happy to be eaten by him.
B) Ichabod imagines that Katrina is eager to cook delicious meals for him.
C) Ichabod imagines that the farm animals come spookily alive after cooking.
D) Ichabod imagines that he is the only one worthy to enjoy such a feast.
The figures of speech used in the passage suggest that Ichabod imagines a bountiful and extravagant feast. Therefore, option (D) is correct.
The phrases "every roasting-pig running about with a pudding in his belly, and an apple in his mouth" and "the pigeons were snugly put to bed in a comfortable pie" employ personification, attributing human-like qualities and actions to the animals being cooked. This implies that Ichabod envisions a vivid and animated feast where the animals take on a playful and lively role.
Additionally, the phrase "even bright chanticleer himself lay sprawling on his back, in a side dish, with uplifted claws" uses vivid imagery to depict a dramatic and indulgent presentation of the food, suggesting Ichabod's grandiose imagination and his belief that he is deserving of such a luxurious feast. Therefore, the figures of speech suggest that Ichabod imagines himself as the sole beneficiary of this magnificent and tempting spread of food.
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1. What is important about the study into teenage attitudes?
a) It confirms previous findings.
b) It gives actual figures for its results.
c) It shows that most teenagers do not get on with their parents.
d) It identifies unexpected facts about family relationships.
2. What is surprising about young people today, according to the research team?
a) They worry about being rebellious.
b) They seem to get on well with their family members.
c) They do not care about education.
d) Their relationships with their family members are worse than they were in the past.
3. According to the results of the survey, parents today differ from parents of three decades ago because they
a) listen to what their children say.
b) talk to their children more than before.
c) respect their children more as equals.
d) always compromise with their children.
4. Daniel Lazall and Susan Crome
a) have very different opinions about parents.
b) are not very honest with their families.
c) have no limits placed on what they are allowed to do.
d) are both very responsible.
5. Teenagers seem to be more self-reliant and individualistic today because
a) a happy family is the normal situation throughout the history.
b) they have been raised in a period of economic growth.
c) there was a specific time in the history in which the idea of rebelling was popular.
d) they can be bribed to behave well.
6. What do some young people believe about life today?
a) It always gives everyone a fair chance.
b) Making money is the most important goal.
c) Some people have to work longer than others.
d) Not everyone has equal opportunities.
7. The purpose of the article is to
a) help people improve family relationships.
b) show young people how to choose a career.
c) demonstrate that popular ideas about relationships may be false.
d) suggest ways of educating children in developing relationships
Answer:
it shows that most teenagers do not get on well with their parents
Fill in the blank- A person who follows the religion of Islam is called a _______.
Answer:
Muslim
Explanation:
People who follow Shiite or Sunni Islamic religions are called Muslims.
What particles does a soft drink have?
(couldn't find the subject science so I just put it as English?)
Answer:
Carbon Dioxide (CO2)
Explanation:
not sure what u mean by particles....maybe this?
what is the theme for the boy in the striped pajamas for ONLY CHAPTER 15
Answer:
The rain continues for weeks, and Bruno notices that Shmuel's getting thinner and thinner. It's birthday time for Bruno's father and his mom arranges a party for him and the officers. ... Shmuel. Shmuel tells him Kotler brought him to the house to polish glasses for the party.
Explanation:
Answer:
It is mostly about how Kotler is mistreating Bruno. Bruno is still very innocent, and when he sees Shmuel in his kitchen, he offeres him food. yet, at the same time, he never imagined that the camp life would mix with his home life.
Explanation:
WILL GIVE BRAINLIEST
Read this excerpt from A Night to Remember.
No amount of persuasion or force could move Mrs. Hudson J. Allison of Montreal. A little apart from the rest, she huddled close to Mr. Allison, while their small daughter Lorraine tugged at her skirt.
Which method of characterization does the author use to help the reader get to know Mrs. Allison?
actions
appearance
dialogue
thoughts
Answer:
the answer should be actions because ot is telling u what she did
1. How did Horace enter Shot over Grange?
2. Which of the two lacked honour? Why?
Answer:
1. Horace entered Shotover Grange using the kitchen door key which he saw the Housekeeper hang on a hook outside.
2. The young lady lacked honour.
This is so because, she herself being a thief, deceived Horace which was against the idea of honour among thieves.
Explanation:
1. For two weeks Horace gathered much information about the house such as: its paths, its electrical wirings and burglary alarm, the servants as well as the name of the dog. He also knew that the owners would not be back for months and that the servants wouldn't be coming back until four hours later on that day because they had gone to the movies. After he saw the Housekeeper hang the key to the kitchen door on a hook outside, he came out from behind the garden wall, put on a pair of gloves and entered the house using the key.
2. According to the idea of honour among thieves, thieves are not meant to betray one another. However, the young lady deceived Horace into believing she was the wife of the owner of the house. She also got him into opening the safe for her knowing fully well that he had removed his gloves and could be traced to the burglary while she would get away safe. She lacked honour in doing this as she did not look out for another thief's interest but here's alone.
Horace on the other hand fully cooperated with her and for two days, he even kept the promise he made her of not stealing again
Read the detail about Clara Barton.
Clara Barton worked tirelessly throughout her life to ease the suffering of others and make their lives better in any way she could, often at great risk to herself.
What best replaces this sentence with the informal style used in yearbooks?
A. Motto: Try to help others
B. Clara Barton believed in helping other people.
C. Clara Barton dedicated her life to the pursuit of helping others.
D. Motto: It is important to help others because no one should suffer.
Answer:
A.
Explanation:
I think A is the right answer because yearbooks don't really go into too much detail. 'Try to help others' is kind of vague in a yearbook style.
Answer:
A
Explanation:
Took the test!
Are these any instance when you misbehaved online?How do you think should you behave now that you have learned netiquette and proper behaviour on the world wide web?
Answer:
Netiquette are the proper and accepted ways an individual should behave while on the Internet.
I have misbehaved online before when I gave a false behavior and representation of myself on the internet by acting all tough in the form of a gangster.
The best way to behave on the Internet is by being real and not fake any identity.
Avoid spamming and always try to respect people’s privacy, choices and interests.
Production and Avoiding the use of pirated documents on the internet.
Please help asap!!!
What other economic activities compete with possible wind energy production in the regions of best potential for wind energy?
Answer:
Windstalk Generator
Explanation:
Instead of relying on the wind to turn a turbine to generate electricity, when the pole sways in the wind, the stack of piezoelectric discs are compressed, generating a current through the electrodes.
Which sentence is punctuated correctly?
A) Watch out for the falling branches overhead,
B) Watch out for the falling branches overhead.
C) Watch our for the falling branches overhead!
D) Watch our for the falling branches overhead?
Answer:
C. Watch out for the falling branches overhead!
Watch out for the falling branches overhead! Hence, option C is appropriate.
What is the meaning of a branch?A tree, shrub, or any other plant's stem or axis is divided or subdivided into branches. a branch, ramification, or offshoot of any primary stem: the antler branches of a deer. any component or element of a system or entity; The numerous learning branches are a division or part of knowledge.
A branch office is indeed a place where a business operates aside from the main office. The majority of branch offices are made up of more compact divisions of various business functions including marketing, accounting, and human resources.
An independent line that development is represented by a branch. Branches represent the edit/stage/commit process abstractly. They can be viewed as a means to ask for a fresh working directory, staging area, as well as project history.
Hence, option C is correct.
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Ponyboy and Johnny cut their hair so they won't be recognized. Why do you think this is so hard for them?
(Chapter 5)
Answer:
Hair is important in greaser culture
Explanation:
Ponyboy and Johnny and hesitant to cut their hair since they've had it growing for a long time and hair is an important part of greaser culture
Compare and contrast the word choices of Jefferson and Paine. How does each author’s word choice contribute to the tone?
Answer:analysis of connotations
analysis of the impact of words on the topic
analysis of the impact of words on the theme
analysis of the impact of words on the tone
analysis of the author’s purpose
examples from the text that support my answer
Explanation:
Edge "Which of the following did you include in your answer. THese were listed..
Reading the texts we can see that Thomas Jefferson's tone is calm, ethical and rational, while Thomas Paine's tone is emotional, persuasive and stimulating.
You did not present the texts that your question refers to, but when searching for this question, I managed to find a question similar to yours, which presented the text in the attached figure.
It is important that you know that:
The tone of a text refers to the sensation that the author transmits to the reader, through the use of words that stimulate this sensation.The tone of the text is important for the reader to understand the objectives of the text.The tone of the text is important can be used to persuade and encourage the reader to agree with the author.Regarding the texts written by Paine and Jefferson, we can see that the tone of Jefferson's text is calm, reflective and ethical. Jefferson uses words that go back to ethical, political and rational elements, showing that readers must act with this thought.
The tone of Paine's text, on the other hand, is more emotional, it reinforces the idea that readers are being oppressed and unhappy and that for that, they need to revolt and fight. Paine wants to persuade readers through words that stimulate their emotions.
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Why is Shelly’s house such a mess when Noah goes to thank her?
Options: a. because Lice beat up Billy. b. because Billy beat up Lice. c. because Shelly beat up Lice. d. because Shelly beat up Billy
Book is Flush by Carl Hiaasen
Worth 12 points
Answer:
the answer is a) Because Lice beat up Billy
Explanation:
Writing a screenplay in Monster gives Steve Harmon a more accurate view of his situation because it
Answer:forces him to think about the movements, personalities, and viewpoints of the people around him.
Explanation:yeah boy
Answer:
forces him to think about the movements, personalities, and viewpoints of the people around him.
Explanation:
-A-
Which of the following signal words indicates that one idea will be compared with another?
less
consequently
therefore
None of the choices are correct.
Answer:
I think that the answers are consequently and therefore
Explanation:
I hope this helps!
Do you think that active games are a good way to get inactive kids active? Why or why not?
Answer:no
Explanation: inactive means they are not active
Answer:
Yes, because you can make the games interesting. Inactive kids would be able to have fun while being active leading them to be active more.
Explanation:
Which sentence uses correct spelling , punctuation and grammar ?
A. Just slightly larger than nearby Venus , Earth is the biggest of the terrestrial planets.
B. In the summer seasons my dad likes to take an annual fishing trip to the mountains.
C. The city of Los Angeles is home to many people of different backgrounds and ethnicities.
D. Lake superior covers 31,700 mi.² it is the largest lake by area in the United States.
Answer:
A.
Explanation:
B, needs another punctuation,
C, grammar mistake
D, needs capitalization
Which sentences contain similes check all that apply
• When Jill opened the door, the cat bolted out, a fury ball of pent-up energy.
• Sanjay, in his suit and tie, stood out like a sore thumb.
• The moon was a silver of light against the blackness of the sky.
• Anika’s hands were shaking like leaves as she got up to give her presentation.
• The finch was as busy as a bee, building her nest.
• The cabin stood as a Solemn sentinel on the shore of the lake.
Answer:
2,4,5
Explanation:
A simile compares 2 things using like or as. Examples such as "stood out like a sore thumb" compare something (Sanjay) with something completely unlike the first (a sore thumb) connecting the two with like or as. Use this when looking for a simile in the future.
A blog writer is expressing the viewpoint that it is important for children to spend more time outside. Match each
statement to the part of a claim it presents
Accidents are more likely to occur
outside
claim
Time outdoors encourages exercise.
reason
Children should spend more time
rebuttal
outside
The benefits outweigh the possible
negatives
counterclaim
Answer:
Claim: Children should spend more time outside
Reason: Time outdoors encourages exercise.
Counterclaim: Accidents are more likely to occur outside .
Rebuttal: The benefits outweigh the possible negatives.
Explanation:
When we write an essay in which our purpose is to convince the audience of our opinion, we need to follow a few steps.
First, we must make a claim, state what our opinion is. The instructions in the question told us that this blog writer thinks it is important for children to spend more time outside. That is, therefore, his claim: Children should spend more time outside .
The next step is to give a reason for that claim, that is, to explain why that claim is right, why that idea should be followed. In the case of the blogger, the best statement to support his claim is: Time outdoors encourages exercise. Exercise is associated with health and happiness. Thus, it is a good reason for children to spend time outdoors.
Then, we must think of what people could possibly say to contradict our claim, to say that our claim is not right. In this case, the counterclaim is: Accidents are more likely to occur outside . The possibility of accidents taking place is good reason to NOT allow children to spend time outdoors.
Finally, we must think of a response to the counterclaim, an answer to rebut its idea and prove our claim right. For the blog writer, the best rebuttal would be: The benefits outweigh the possible negatives. Even though there is the possibility of accidents happening, they are small in comparison to the benefits of spending time outdoors.
Answer:
Time outdoors encourages exercise — Reason
Childern should spend more time outside — Claim
Accidents are more likely to occur outside — Counterclaim
The benefits outweigh the possible negatives — Rebuttal
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(If helpful)
Compare Aristoteles' work. Copernicus and Galileo related to the movement of bodies.
Answer:
Hey can you explain the question more in depth
Explanation:
