James is a human resource professional helping to improve their performance management system of a company that sells and services office equipment. The company operates a call center that takes calls from customers who are having problems with their equipment. Call center employees are supposed to verify that the problem is not one the customer can easily handle (for example, equipment that will not operate because it has come unplugged). Then, if the problem is resolved over the phone, the employees arrange for service technicians to visit the customer. The company can charge the customer only if a service technician visit, so performance management of the call center employees focuses on productivity – how quickly they can complete a call and move on to the next caller. To measure this performance efficiently and accurately, the company uses electronic monitoring.
choose an assessment method? and explain?

Answers

Answer 1

Answer:

go over all the common problems and fixes

Explanation:

they can go over all the COMMON problems and fixes with the customer


Related Questions

Identify all the verbs ? Hear-saw,could-hear,could hear-saw,train

Answers

Answer:

hear and saw are the verbs

Explanation:

Answer:

Hear and saw

Explanation:

A verb is an action word.

"I hear the bells!"

The action is hearing.

"I saw the bells!"

The action is seeing.

Please fill in only the question marks.

Answers

Answer:

a. Transport system.

b. Sewage system.

Country life is healthier than city life because it's free of both air and water pollution due to too much noise and garbage, less stress and proximity to nature.

Explanation:

This passage was written to compare life in the city and life in the country. Since, all humans are created differently, we all have different life choices and preferences; some people enjoy living within big cities where there are efficient transport system, sewage system, banking system, communication system, and other developmental infrastructures while some other persons are averse to city life and as such would prefer living in the country because it's quiet, peaceful and healthy.

According to the passage, the two better systems found in the city are;

a. Transport system: people are able to move from one part of the city quickly and easily.

b. Sewage system: there's an effective and efficient waste disposal system for used (dirty) water in the kitchen and toilet.

Also, the city offer its habitants better services such as;

c. Internet.

d. Telephone.

e. Electricity.

Social life is better in the cities because there is more entertainment, cinemas, shopping centers, art gallery, concert halls, theaters, restaurants and cafes where people could go to at their leisure time to relax, unwind and have fun.

Basically, country life is healthier than city life because it's free of both air and water pollution due to too much noise and garbage, less stress and proximity to nature.

Which sentence below is properly punctuated? a. Although I prefer English; I know that math is important; and I will work hard in both classes. b. Although I prefer English I know that math is important, and I will work hard in both classes. c. Although I prefer English, I know that math is important; I will work hard in both classes. ​

Answers

Answer:

C

Explanation:

because.

id k how to explain punctuation.

Answer:

C

Explanation:

Which of the following literary devices is not part of the authors voice

Answers

Answer:

setting

Grammar

punctuation

Explanation:

The author's voice refers to a writer's style, the quality that makes their writing unique. A character's voice is the speech and thought patterns of characters in a narrative. The latter voice is one of the most vital elements of a story for readers of fiction.

Read the passage from "Marriage Is a Private Affair" by
Chinua Achebe.
How does Okeke's change in attitude challenge the
patriarchy?
Then one day he received a letter from Nene, and in
spite of himself he began to glance through it
perfunctorily until all of a sudden the expression on his
face changed and he began to read more carefully.
... Our two sons, from the day they learnt that
they have a grandfather, have insisted on being
taken to him. I find it impossible to tell them that
you will not see them. I implore you to allow
Nnaemeka to bring them home for a short time
during his leave next month. I shall remain here in
Lagos...
The old man at once felt the resolution he had built up
over so many years falling in. He was telling himself
that he must not give in. He tried to steel his heart
against all emotional appeals. It was a re-enactment of
How does Okeke’s change in attitude challenge the patriarchy?
Okeke has no desire to see his grandsons because
they come from a marriage he did not approve.
o Okeke is insulted and disturbed that Nene has sent
him such a rude letter
O Okeke wants to see his grandsons even though they
are not the product of a traditional arranged
marriage
O Okeke is surprised that his son and daughter-in-law
have refused to let him see his grandsons.

Answers

The challenge to the patriarchy by Okeke's change in attitude happened this way: O "Okeke wants to see his grandsons even though they  are not the product of a traditional arranged marriage."

In some traditional societies, the oldest man (patriarch) in the family ultimately determines all issues.  He approves, for example, the spouses that his family members would marry.

However, this patriarchal cultural practice would be challenged as young men and women migrate to the cities, where they meet other young men and women from various cultural backgrounds.

There is bound to be intermarriages, which would draw the ire of patriarchal traditionalists.  This is exactly what happened in "Marriage is a Private Affair," a short story by renowned novelist, Chinua Achebe.

In the story, Okeke refused to allow his son Nnaemeka to get married to Nene, who was not from his Ibo tribe.  But Nnaemeka would not be dissuaded from the marriage with his heartthrob.  Instead, he risked being ostracized by his family and tribe.

Fortunately, Okeke was a man of conscience who could not continue to insist on patriarchy when he longed earnestly to meet his grandchildren, the products of the unapproved marriage.

Learn more about Okeke's attitude in "Marriage is a Private Affair" by Chinua Achebe here: https://brainly.com/question/1031872

Answer:

C. is the correct option I believe.

What is the relationship between an epic and the culture in which it was written?​

Answers

Answer:

Generally, the epics, legends, myths and other stories told in a traditional way have the objective of consolidating the culture in which they develop, encouraging individuals in particular and society in general to unite behind those stories, creating a common culture and a common idiosyncrasy that unifies them as a nation. That is to say, epics and other stories allow to create or consolidate a certain culture, and adapt it to a certain people or society.

complete each collaboration with the correct word from the word bank.
grab give in old personal quick
1. the impression
2 look
3 items
4 a field
5 days
6 your attention​

Answers

Answer:

1. Give the impression

2. Quick look

3. Personal items

4. In a field

5. Old days

6. Grab your attention

Explanation:

Read this claim from paragraph 8 of the passage.

"Opponents of cell phone use in schools believe that cell phones are a distraction to many students."

Which evidence would be the most credible to support the claim?


An interesting story about a student who was often distracted by her cell phone from the author's uncle who is a teacher.


Statistics about the effects of cell phone usage on student learning and performance from a study done in 2015 by the National Education Association.


A blog written in 2016 by a teacher who outlines the various distractions that can occur in the classroom when students are allowed to access their cell phones.


A book written in 2005 by a former educator that cites various scenarios of cell phone distraction during her tenure as a high school principal.

Answers

Answer:

B.

Explanation:

Statistics are going to be your best piece of evidence. Everything else can just be blown away as an opinion.

Statistics about the consequences of cell phone use on student understanding and performance from an investigation done in 2015 by the National Education Association.

What is National Education Association?

The National Education Association exists as the largest labor union and the largest white-collar illustration in the United States. It designates public school teachers and other authorization personnel, capability and staffers at colleges and universities, retired professors, and college students conditioning to become teachers.

The mission exists to advocate for instruction professionals and to unite our associates and the nation to fulfill the promise of public education to condition every student to advance in a various and interdependent world.

Statistics exist as a branch of applied mathematics that concerns the collection, description, analysis, and assumption of conclusions from quantitative data. The mathematical techniques behind statistics rely heavily on differential and integral calculus, linear algebra, and probability approach.

Statistics about the consequences of cell phone use on student understanding and performance from an investigation done in 2015 by the National Education Association.

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what does inclusive leadership mean to you and how will you model inclusively to make a positive impact in your community?

Answers

inclusive means democratic

democratic means using "wisdom of crowds" to negotiate and come up with better decisions for the whole society

crowdsourcing currently shows how this can be successful

Crutch Words, Informal Speech

A speaker says:
You know, your golf shoes are, like, kinda dorky. I mean, seriously.

Which of the following is the correct way to transcribe this according to our Clean Verbatim Style Guide?

A) You know, your golf shoes are, like, kind of dorky. I mean, seriously.
B) Your golf shoes are kind of dorky. I mean, seriously.
C) Your golf shoes are dorky. Seriously.

Answers

Answer----(B) Your golf shoes are kind of dorky.I mean,seriously

The correct way to transcribe the sentence according to the Clean Verbatim Style Guide is "Your golf shoes are dorky. Seriously".

Clean Verbatim simply means that erroneous words and fillers will be removed and proper spellings should be used.

In this case, words like "uh", "kinda", "sort of", "like" etc are removed. Also, "because" should not be written as "cos" and interjections that are made by the person such as "hmmm", "yeah" should be removed.

Therefore, the correct option is C.

Read related link on:

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what are the signs and symptoms of coved - 19 ?​

Answers

Symptoms: fever, cough, fatigue, shortness of breath, sore throat, nausea, diarrhea

Do you like to spend money?why?​

Answers

Answer:

yes/no

Explanation:

yes - for things I want

- for things I need

no - spend money on things that are not useful

- depends on what I spend on

write a note to your friend asking her to meet you to visit one of your friends in the hospital. include _ reason, date, time, venue, what would he/she wish to take.​

Answers

Answer: juss yesterday

Explanation: not tmr

Please fill in only the question marks.

Answers

Answer:

a. Transport system.

b. Sewage system.

Country life is healthier than city life because it's free of both air and water pollution due to too much noise and garbage, less stress and proximity to nature.

Explanation:

This passage was written to compare life in the city and life in the country. Since, all humans are created differently, we all have different life choices and preferences; some people enjoy living within big cities where there are efficient transport system, sewage system, banking system, communication system, and other developmental infrastructures while some other persons are averse to city life and as such would prefer living in the country because it's quiet, peaceful and healthy.

According to the passage, the two better systems found in the city are;

a. Transport system: people are able to move from one part of the city quickly and easily.

b. Sewage system: there's an effective and efficient waste disposal system for used (dirty) water in the kitchen and toilet.

Also, the city offer its habitants better services such as;

c. Internet.

d. Telephone.

e. Electricity.

Social life is better in the cities because there is more entertainment, cinemas, shopping centers, art gallery, concert halls, theaters, restaurants and cafes where people could go to at their leisure time to relax, unwind and have fun.

Basically, country life is healthier than city life because it's free of both air and water pollution due to too much noise and garbage, less stress and proximity to nature.

Describe four ways in which natural processes add harmful particles to the air.

Answers

Answer: The wind blows particles of molds and plant pollen; forest fires, soil erosion, and dust storms add particles of smoke and dust; erupting volcanoes spew out clouds of dust, ash, and poisonous gases.
volcanic eruptions, forest fires, fossil fuels such as coal and gasoline, mining operations

Subject of a verb in sentence and two examples

Answers

Answer:

1) A can of lima beans sits on the shelf

Here can is the subject

Sits is the verb

2) the women who went to meetingwere bored

Here women is the subject

And were is the verb

What is the type of vocabulary an author uses in a text

Answers

Writing vocabulary so the reader understands more from the POV

The type of vocabulary the author uses in his or her text is the way he or she wants the readers of the book to understand according to his or her point of view which is called Diction.

What type of vocabulary is used by authors?

The language decisions a writer takes to clearly express an idea, a point of view, or tell a tale are referred to as diction. In literature, an author's choice of words can assist build a recognizable voice and style.

The words were chosen by the author. Style is a writer's unique way of expressing themselves, formed by their choice of words, usage of grammatical structures, literary devices, and other language use options.

In order to make their writing more evocative and interesting, they could employ imagery, literal and metaphorical language, and aural methods. Even without explicitly declaring it, an author's words might convey their voice or that of a character in a novel.

Therefore, A literary device known as diction is the writer's choice of words or writing style to communicate a point.

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Karishma is reading "The Tell-Tale Heart." She reads an excerpt, looks for clues, and makes a prediction about what happens next. Read the same excerpt and her prediction. His room was as black as pitch with the thick darkness, (for the shutters were close fastened, through fear of robbers,) and so I knew that he could not see the opening of the door, and I kept pushing it on steadily, steadily. Karishma predicted that the narrator would carry out the murder plot undetected. Next, read the subsequent excerpt that Karishma read. I had my head in, and was about to open the lantern, when my thumb slipped upon the tin fastening, and the old man sprang up in bed, crying out—"Who's there?" Which revision is most logical for Karishma to make to her prediction as she continues to read? The narrator would carry out the murder plot undetected. The narrator will be seen, but not heard as the murder is committed. The old man becomes aware of a frightening presence in the room. The old man prepares for his own murder.

Answers

The correct answer is C. The old man becomes aware of a frightening presence in the room.

Explanation:

Making predictions about a text involves analyzing the details provided and with these trying to guess the next action or event in a story. Moreover, predictions should be adjusted according to new details. In this context, Karishma will need to include the new information "the old man sprang up in bed, crying out—"Who's there?" in her prediction. Therefore the best new prediction is "The old man becomes aware of a frightening presence in the room" because the noise makes the old man react and realize there is a strange presence in the room.

Answer:

C

Explanation:

2022 edg

“Who do you get into the most conflict with in your life? If you had to use one word to describe how you behave in conflict situations with this person, what would it be? Why? If you had to describe one word to describe how the other person behaves in conflict situations with you, what would it be? Why? Do you think the other person would agree with these words? Why or why not?”

Answers

Answer:

My parents

Explanation:

In these conflicts I behave very carefully. I behave careful because I don't want to make them upset or say something I will come to regret. I think other would agree because most people in my life know that I try my best to think before I speak even in situations of conflict

Answer:

Once upon a time, this person was my sister (and best friend). We have very different personalities and would frequently find ourselves in disagreement. In conflict situations, I would either avoid her or argue with her... and I have come to regret innumerable arguments. One word to describe how I behaved is 'defensively' (and another is probably 'regrettably').

She often behaved rather apologetically afterwards, but during the arguments the best way to describe her behaviour would be 'obdurate'. This of course impeded communication.

I think she would mostly agree. We have passed those times of incessant conflict, but we are also less close than we were then.

Explanation:

He Had His Dream
by Paul Laurence Dunbar

He had his dream, and all through life,
Worked up to it through toil and strife.
Afloat fore’er before his eyes,
It colored for him all his skies:
The storm–cloud dark
Above his bark,
The calm and listless vault of blue
Took on its hopeful hue,
It tinctured every passing beam—
He had his dream.

He labored hard and failed at last,
His sails too weak to bear the blast,
The raging tempests tore away
And sent his beating bark astray.
But what cared he
For wind or sea!
He said, “The tempest will be short,
My bark will come to port.”
He saw through every cloud a gleam—
He had his dream.

19
Select the correct answer from the drop-down menu.
How does the poet develop theme?

The poet develops the theme by
.

Answers

Answer:

This poem is about being hopeful and optimistic.

Explanation:

specification it talks about a man who was hopeful throughout all his life.He was poor yet he worked hard for better things to come

He laboured hard and failed at last is the theme of the poem. Hence, option A is correct.

What is theme?

A theme is the implied position on a story's main idea or message. Consider the issue of love as an example: it may be the topic, but it may also be the theme to learn to love oneself.

Important concepts and statements concerning problems that the characters and setting of a tale must deal with are conveyed through themes.

The options are missing from the question-

He labored hard and failed at last,

His sails too weak to bear the blast,

The raging tempests tore away

And sent his beating bark astray.

But what cared he

For wind or sea!

He said, “The tempest will be short,

My bark will come to port.”

He saw through every cloud a gleam—

He had his dream.

Thus, option A is correct.

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Now that you've read two story excerpts with different plot effects and structures, compare the two excerpts and how
they provide information to the reader. In the answer space, write a brief description of what you learned about different
plot structures and their effects.

Answers

Answer:from reading both of them I think that they both give different informatio. For the first one they use the nonlinear one to give a narrative to give a better feel of the charcter, and they also use flashback inform us about the characters past. In they second one they a linear narrative and it tells us How the character feels.

Explanation:


Convert the following dialogue to reported speech

Raju. : Father, I want your room. Father : Why ? Raju :I have to receive a friend. Father : You have your own room. Raju. : My room is too small. I can't show it to Roger. Father : Who is this Roger? Raju : He's from the U. K.​

Answers

Answer:

Raju told his father that he wanted his room.

His father asked him why and he said that he had to receive a friend. His father told him that he had his own room but Raju said his room was too small and that he couldn't show it to Roger. His father then asked who Roger was and Raju said that he was from the UK

6. A taxi driver picked up a fare at the Hyatt Regency Hotel who wanted to go to the airport. The traffic was heavy, and the taxicab’s average speed for the entire trip was just forty miles per hour. The total time of the trip was eighty minutes, and the customer was charged accordingly. At the airport, the taxi driver picked up another customer who wanted to be taken to the same Hyatt Regency Hotel. The taxi driver returned to the hotel along the same route that he had used just before, and traveled with the same average speed. But this time the trip took an hour and twenty minutes. Can you explain why?

Answers

Answer:

they couldve had a lot of stops

:)

Explanation:

Is this sentence a run-on? You are my friend, what can I do to help you?

Answers

Answer:

No your answer is not a run on.

ASAP pls help with this immediately

Answers

Answer:

Option 4: The author's purpose is to persuade readers to stop procrastinating

Explanation:

Not 1. The author did not mention any techniques

Not 2. only first half of the paragraph is about this but the focus is on second half

Not 3. This is the reason the author write this, the purpose is Option 4.

Brainliest please~

1. 2. 3. 4. 5. I (meet) …some friends while I (go) for a walk in the park near my house. It’s easy …. (contact) with him. You can’t speak to my brother now. He (take)….a bath. We are so excited because we (see)…. Dam Vinh Hung next week. We (live)….here since I (be) 3 years old.

Answers

Answer:

I met some friends while I go for a walk in the park near my house. It's easy to contact him. He took a bath..... Because we will see Dam vihn hu'g next week. We lived here since I was 3 yrs old

___ Peter live with his father?
A. Do
B. Does

Answers

Answer:

Does Peter live with his father?

Explanation:

Does is a singular verb which agrees with the singular subject ''peter''

I hope this helps :)

Did you have any problems _our house?

Answers

It depends on what the problem is
It depends on what’s that problem but use on

Please help me ASAP??!!!!

Answers

Answer:

for the first one it going to be A and the other one it going to be C

Explanation:

Need a native help
what's the difference among these
1.Go on with
2.go ahead with
3.get on with
4.get ahead with​

Answers

4: get ahead with, other show to move on while this one is getting ahead as in moving forward.
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